Shipping
Shipping cost, shipping time.
Can I buy the goods in a shop?
Yes, all goods that are in stock in the e-shop are also available in our shop.
The goods can be purchased directly at the shop or ordered at the e-shop and picked up after receiving a confirmation e-mail.
Shop address:
INTERSMART, s.r.o.
Nekvasilova 692/27
Prague, 186 00
Czech Republic
Opening hours: Mon-Fri 9:00-18:00
Do you also deliver to other countries?
Yes, we deliver to all countries of the world.
The price of transport depends on the weight of the package and the country of delivery.
Order goods to other countries on the corresponding e-shop:
- www.smartlashes.eu
- www.smartlashes.sk
- www.smartlashes.pl
- www.smartlashes.cz
- www.smartlashes.de
- www.smartlashes.se
- www.smartlashes.hu
- www.smartlashes.it
- www.smartlashes.fr
- www.smartlashes.be
- www.smartlashes.ro
- www.smartlashes.nl
For more information, contact us by e-mail at [email protected]
How can I track the status of my order?
An e-mail with the tracking number of your order will be sent to you on the day of shipping.
How much does the shipping cost?
CZECH REPUBLIC
Česká pošta (Postal Service)
- Delivery price: 60 CZK (order over 2.000 CZK - free).
- Delivery time: 7 working days from dispatching.
- Order tracking: https://www.postaonline.cz/trackandtrace
GLS (Courier Service)
- Delivery price: 65 CZK (order over 2.000 CZK - free).
- Delivery time: 2 working days from dispatching.
- Order tracking: https://gls-group.eu/CZ/cs/sledovani-zasilek
PPL (Courier Service)
- Delivery price: 90 CZK (order over 2.000 CZK - free).
- Delivery time: 2 working days from dispatching.
- Order tracking: https://www.ppl.cz/vyhledat-zasilku
Express courier in Prague
- Delivery price: 130 CZK (order over 3.000 CZK - free).
- Delivery time: on day of the order
Pickup at the shop
- Pickup time: immediately after receiving confirmation e-mail.
- Address: Smart Lashes, Nekvasilova 692/27, Prague 8, 186 00
- Opening time: working days 9:00 - 18:00
- Contact: +420 227 272 400, [email protected].
INTERNATIONAL ORDERS
- Germany, Austria, Poland: 5 € (order over 100 € - free)
- Slovenia, Italy, France, Great Britain, Ireland, Denmark, Belgium, Bulgaria, Belarus, Croatia, Romania, Netherlands, Russia, Ukraine: 9 € (order over 200 € - free)
- Hungary: 6 € (order over 100 € - free)
- Spain, Estonia, Finland, Greece, Portugal: 11 € (order over 200 € - free)
- Sweden: up to 200 € - 18 €, up to 400 € - 10 € (order over 400 € - free)
- Luxembourg: 10 € (order over 200 € - free)
- Latvia, Lithuania: order up to 200 € - 22 €, order up to 400 € - 10 € (order over 400 € - free)
ORDERS OUTSIDE EU:
- Swiss: 12 € (order over 200 € - free)
- Norway: order up to 200 € - 22 €, order up to 400 € - 10 € (order over 400 € - free)
- USA: 12 € (order over 200 € - free)
In case of shipping out of EU without VAT, we can declare items for fee 30 €. Please contact us to e-mail address: [email protected].
What is the delivery time?
For PPL and GLS carriers 1-2 working days from dispatch, for Czech Post up to 7 working days.
Within Prague there is the possibility of transport by express courier, the goods will be delivered on the day of ordering.
We try to send orders received before 2.30 pm same day.
We send orders only on working days.
We do not send orders during public holidays, orders are sent on the next working day.
During the Christmas holidays, delivery times may be longer due to the higher workload of carriers.
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