How to buy

Dear Customers, 

Welcome to the online shop. Shopping in the Smart Lashes online shop is very easy and we believe that you will have no issues with it. In case of need do not hesitate to contact our customer line: +420 773 600 800.


We recommend you to register in the online shop right at the beginning of shopping. Registration is not mandatory, but thanks to creation of the own account you will get the Smart Lashes advantages. Registration in the Smart Lashes online shop brings you following advantages: 

- You will automatically get 50 Smart points for registration.

- You can saveshipping and billing address in your account.

- You will get an automatic overview of all your orders.

- You will get regular supply of current news from eyelash extension field.

- You can find your favourite products in the Favourites section to create a quick order.

- You will get possibility to create repeated orders by cloning the previous ones.

- You will get an overview of current state of your Smart points.


After the successful registration you are automatically logged in to your account.

- Do not forget to fill in your billing and shipping address during the registration.

- If you are already registered, just log in to your account using the email address.

- If you do not remember your password, choose the Forgot Your Password? icon.

- You will get instructions on how to change you password to your email.



- After login you can start shopping.

- You will find the complete Smart Lashes assortment well arranged into single categories on the left part of the online shop.

- You can use search filters to select length, thickness and curl.

- If you cannot find some product, use search engine above the main menu.

- If you decide to buy a product, choose required amount and click on the Add to cart icon.

- You can see complete list of purchased products in My cart section.

- You can find list of products with both VAT inclusive and VAT exclusive prices in the shopping cart.

- You can use collected Smart points on your order after shopping, discount will be deducted from final price.


Shipping Options

- After shopping choose a shipping method.

- You can choose one of the following options: Shipping.


Payment Options

- Pay for your order using one of the options: Payment.


Order Dispatching

- Your order will be summarized after selection of payment and shipping method.

- At summarization repeatedly check content of your order.

- If you need to make any change you can get back to previous steps and change your order.

- Tick the box Terms & Conditions and send your order.

- You will receive order summary to your contact email.

- We will inform you about state of your order by email.

- You can check state of your order anytime in My Orders section.


Transport of Goods

- We will inform you about dispatch of your order by email.

- Slovenská pošta delivers goods within 3 working days, courier service within 2 working days from placement of the order.

- You can track your order here:

Slovenská pošta




Order Cancellation

- If you wish to cancel your order contact us by email at or by phone at: +420 773 600 800.