How to buy

Welcome to the SmartLashes.eu e-shop!

Registration

Registration is not mandatory, but it gives you the benefits of the Smart Client loyalty program.

 

What are the benefits of registration?

  • Collecting of the Smart Points, which can be used in the form of a discount on future orders. More information can be found here
  • One-time filling in contact details, and thus faster future ordering.
  • Overview of all orders.
  • Possibility of cloning previous orders.
  • Possibility to add producst to the "Favourites" section, making them easier to order.
  • Possibility to subsrcibe to the newsletter, in which we will regulary inform about ongoing promotions and news.

How to register?

  • You can register simply by filling in the basic contact details after clicking on "create an account" in the header of our e-shop or here.
  • For the next order, simply click on "log in" to enter your account in the header of our e-shop or here.

 

In case of questions, please contact us by e-mail help@smartlashes.eu or +420 227 272 400.

 

Shopping

  • If you are registered, don't forget to log in to earn and redeem Smart Points. 
  • You can buy selected product simply by clicking on it, selecting the requierd quantity and clicking on "add to cart" button.
  • Use the filters by category on the left or the search bar to search for desired product.

 

Shipping

  • The next step in completing the order is to select the option of the transport.
  • You can find transport options and their price list here
  • We will inform you by e-mail about sending the order.
  • You will also receive the tracking number of your order by e-mail.

 

Payment

  • After selecting a shopping method, continue by selecting payment methods.
  • Payment optiens and their price list can be found here.

 

Completing order

  • Carefully check the entered data and the order summary.
  • After reading the Terms & Conditions and checking the read box, you can send the order.
  • You will receive a summary of the order by e-mail.
  • You will be notified by e-mail about changes in the order status.
  • The tracking number of your order eill also be sent to your e-mail.
  • If you are registered and logged in to your account, you can also monitor the status of your order in the "My Orders" section.

 

Change, cancellation of the order

If you wish to change or cancel your order, please contact us by e-mail help@smartlashes.eu or +420 227 272 400.